ID Policy Change

Young Persons' Identification Policy

To verify eligibility for young people (16-18) travelling with reduced fares, we require identification.

Previously, any form of photographic ID was valid for this purpose, provided the holder's date of birth was clearly displayed. However, in order to comply with procedures set our by Transport Scotland, we can only accept a Young Scot card. Other forms of ID, therefore, will not be accepted. Young people will need to place their card on the ticket machine reader to authenticate its validity.

Young Scot is a nationally accredited proof-of-age scheme which is freely available to all young people in Scotland. If you don't have a Young Scot card, apply for one for free at young.scot

Previously, ID was only required at the point of purchasing a ticket. However, in order to make mTickets available to young people in future, our policy (from Sunday 1 April) will be that ID is required for all journeys, even if a ticket has already been purchased.

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Student Identification Policy

To verify eligibility for students travelling with reduced fares, we require identification in the form of a college/university issued matriculation card (with expiry date clearly displayed).

Previously, ID was only required at the point of purchasing a ticket. However, in order to make mTickets available to students in future, our policy (from Sunday 1 April) will be that ID is required for all journeys, even if a ticket has already been purchased.

 
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