Contact us

Contact National Express West Midlands Buses

All complaints, problems, suggestions and compliments regarding our bus services are handled centrally by our Bus Customer Relations Department based in Birmingham.

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NXWM Travelcard & Information Shops

National Express West Midlands and National Express Coventry have seven Travelcard and Information shops at convenient town and city centre locations across the West Midlands.

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Lost Property

Lost property is retained by the National Express garage operating the bus service on which the item was found.

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Contact the Webmaster

This form is exclusively for reporting issues and problems directly relating to the performance or useability of this website, and as such will be dealt with by the web-team rather than customer services.

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Mobile App

Phon App image July 2013

Real time information in the palm of your hands - try our app

We're now live with our app on Android and iphone, allowing you to get the latest information on where your local bus is.

So whether you want to check for details on

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