Contact us
Contact National Express West Midlands Buses
All complaints, problems, suggestions and compliments regarding our bus services are handled centrally by our Bus Customer Relations Department based in Birmingham.
Please telephone 0121 254 7272 (during office hours), email us or write to us at:
Customer Relations,
National Express West Midlands
NXWM Travelcard & Information Shops
National Express West Midlands and National Express Coventry have six Travelcard and Information shops at convenient town and city centre locations across the West Midlands.
With knowledgeable staff on hand they will be pleased to help you plan your bus or tram journey or offer...
Read MoreLost Property
Lost property is retained by the National Express garage operating the bus service on which the item was found. To find the contact details for the garage you will need to:
- Enter the service number of the bus you lost property on in the box
Contact the Webmaster
This form is exclusively for reporting issues and problems directly relating to the performance or useability of this website, and as such will be dealt with by the web-team rather than customer services.
If you have a query about a travelcard ordered online or by...
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