All complaints, problems, suggestions and compliments regarding our bus services are handled centrally by our Bus Customer Relations Department based in Birmingham.Read More
National Express West Midlands and National Express Coventry have seven Travelcard and Information shops at convenient town and city centre locations across the West Midlands.Read More
Lost property is retained by the National Express garage operating the bus service on which the item was found.Read More
By far the most convenient way to buy your Travelcard is online but you also buy them from your local agent. They are listed below or just type your postcode and we'll find the nearest one to you.Read More
This form is exclusively for reporting issues and problems directly relating to the performance or useability of this website, and as such will be dealt with by the web-team rather than customer services.Read More
Real time information in the palm of your hands - try our app
We're now live with our app on Android and iphone, allowing you to get the latest information on where your local bus is.
So whether you want to check for details onRead More
Advertising on our buses
Advertising on the outsides (T-sides, supersides, rears, wraps etc) and insides (coving panels & bulkheads) on all National Express West Midlands buses is handled for us under contract by Exterion Media.
Please contact Exterion Media for details of prices and