Legal

Found 16 matching results - showing page 1 of 2

GDPR & Your Data

National Express will use the information and personal data you are providing here only as part of processing this request. If at any time you want to contact us to...

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Gender Pay

Click here for the Gender Pay Reporting. 

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Website Accessibility

This website was created by One Black Bear on behalf of National Express UK Bus and Metro has been developed with accessibility in mind.

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Passenger Promise and Rights

A copy of the Passenger Promise and Rights PDF can be downloaded here

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Conditions of Carriage

A copy of the Conditions of Carriage can be downloaded here (PDF), they can also be viewed at National Express West Midlands offices and our Travelcard and Information Centres and can be obtained by post or email from:

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Cookie Policy

In this section you will find information on internet cookies; the cookies that may be set when you visit the National Express UK Bus and Metro websites; and, how to manage and delete these through your browser.

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Privacy Policy

National Express UK Bus and Coach are committed to protecting your privacy and complying with the Data Protection Act 1998.

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Direct Debit Terms & Conditions

Details of the Direct Debit Scheme Terms Conditions, including those relating specifically to Adult or Child Term Plus procucts along with outlines of the Customer Obligations and Obligations of the Company towards customers purchasing Travelcards by Direct Debit.

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Travelcards Terms & Conditions

Terms and Conditions and general guidance for customers purchasing Travelcards online.

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Environmental Policy

The aim of National Express (Buses), which is part of the National Express Group, is to have an overall positive impact on the environment, with journeys made on our services resulting in less pollution than would be the case if our customers chose other modes of transport.

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Found 16 matching results - showing page 1 of 2

 
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