National Express Dundee's work alongside Dundee City Council has proved to be a winning partnership, after the bus operator and local authority's joint schemes scooped two awards at the council's second annual OSCAs (Outstanding Service and Commitment Awards) recently.
The Smart Bursary Travel team of National Express Dundee, Dundee City Council and Dundee & Angus College with their award for Improving Services through Partnership Working
The bus operator was presented with a trophy for the Smart Bursary Travel project, which also involved Dundee City Council and Dundee & Angus College, and featured in the category of 'Improving Services Through Partnership Working'.
Students entitled to a travel bursary are able to have free bus travel pre-loaded onto their National Entitlement Card, which also acts as a matriculation card and means they have access to college even if they aren't carrying any money. This project was the first truly smart commercial ticket in Scotland available on the NEC card and has provided a model for the roll out of other smart travel solutions in the city and across Scotland.
In addition, the Smart Bursary Travel project also earned the partnership, including National Express Dundee, a bronze award in the 2014 COSLA (Convention of Scottish Local Authorities Awards) in the category of 'Achieving Better Outcomes'.
National Express Dundee was also recognised in the 'Innovation and Improvement' category; the award was handed to the Harris Academy Transport Planning Team for its work in developing a low cost and reliable solution for pupils decanting from the school's Perth Road building to its temporary home on Lawton Road.
The bus operator was a major contributor to the project, working with the team to provide season tickets for pupils in the catchment area living more than a mile away from Lawton Road, which lets them use different buses to travel to and from school, including extra-curricular activities at nights and weekends, and helps them develop their skills in independent travel.
Managing Director of National Express Dundee Phil Smith said: "These awards are a testament to the working partnership we have with Dundee City Council and its transport team in particular. I'm pleased these two innovative projects have been recognised, I'm sure there are many more ways we can team up to deliver top quality services and solutions in the city. We look forward to continuing our teamwork with the local authority for a long time to come."
Will Dawson convener of Dundee City Council's city development committee said: "For many years we have recognised that the best way to deliver high quality services and innovation is through working with our partners in the city.
"These two projects are prime examples of how that decision is now bearing fruit and I am delighted that they have proved to be so successful."
Published 25th June 2014