Fares Review 2020

What is happening?

From Sunday 5 January, the 2020 Fares Review will take effect. Until now, since the beginning of 2017, there has been no change to the prices you pay for multi-journey tickets. Whilst we have frozen most fares for as long as possible, we must now revise prices in line with rising operating costs. But with new features such as contactless payments, boarding the bus is quicker and easier than ever before - and remains cheaper by far than running a car.

PLUS:

  • We're adding a new UniHop for students travelling anywhere between Ninewells Hospital, the University and the City Centre
  • We’re introducing a new ‘Mini Xplorer’ Single for evenings and weekends which will mean children can travel for just £1, one-way, when accompanied by an adult who has either a weekly or monthly bus pass
  • The monthly subscription is frozen once again for 2020, offering unlimited travel for as little as £1.45 per day
  • Most ‘Digital’ bus passes (smart-cards and mTickets) are still cheaper than paper tickets
  • Our tailored tickets mean you will never pay more than you need to, as there is bound to be something to suit your needs

What does your ticket pay for?

Investment in brand-new buses

That means more comfort for you and better air quality for all. It is important to upgrade our fleet for the future because extra quality makes bus travel even better, and modern technology cuts down massively on emissions output. That fleet investment has already begun, and there is much more to come.

We're a Real Living Wage employer

As one of Dundee's largest employers, we were proud to join the wider National Express Group in becoming the nation's first private transport company to pay the Real Living Wage. That means our entire 300-strong team are guaranteed a decent, dependable income for the hard work they do day in, day out.

Sustaining local services

We take our responsibility as the city's largest public transport provider very seriously - which means we must make sure our network is financially sustainable. Lifeline services would otherwise be at risk if we didn't raise enough revenue to cover the basic costs of driver pay, fuel and vehicle maintenance. Keeping a bus on the road for a year is an expensive undertaking, but it is so important to the social, economic and environmental wellbeing of our city.

What is changing?

In detail, the changes ahead for 2020 are:

  • We’re adding a brand-new UniHop ticket for students, which will be available for £1.50 on services 5 | 9/10 | 17 | 22 between the City Centre and Ninewells Hospital. The ticket will be valid for one-way trips calling anywhere along the way, including the University of Dundee, halls of residence and the West End
  • We’re introducing a new ‘Mini Xplorer’ Single which will mean children (aged 5-15) can travel for just £1, one-way, when accompanied by an adult (aged 19+) who has either a weekly or monthly bus pass. This will be available on weekdays after 6pm and anytime on weekends, and there will be a limit of three children per adult
  • mTicket and smart-card prices will be merged into a new 'digital' category. Most of these will still be cheaper and more secure than buying paper tickets on the bus
  • 16-18 year olds will be known as 'Young Scots’, linking to the ID required to buy and use tickets. Prices for Young Scots will still be the same as those charged for children
  • Most prices will change, but increases have been kept as low as possible. The new ticket tariffs are listed in the table below
  • The WeekendSaver and Special Return tickets (between: Broughty Ferry & Blackscroft; and Lochee & Myrekirk ASDA) will be withdrawn due to low uptake
  • Some fare stages will change on services 4 | 9/10 | 23

And here's a look at what isn't changing:

  • We offer great value to our passengers, with unlimited travel available for as little as £1.45 per day
  • Students and young people benefit from money off adult fares
  • We have a range of tailored tickets to suit your travel needs
  • The prices of a monthly subscription and some other tickets are frozen once again for 2020
  • Plus: with contactless, boarding the bus is quicker and easier than ever!

Adult (19+)

Prices from 5 January 2020
Paper TicketDigital Ticket
Short Hop£1.80
Max Single£2.30£2.20
10-TripSaver£18 - £1.80 per trip£18 - £1.80 per trip
DaySaver£3.80£3.60
EveningSaver£3 - FROZEN£3
WeekendSaverWITHDRAWNWITHDRAWN
GroupSaver£9£8
WeeklySaver£14£13.50
4-WeekSaver£50 - FROZEN£50
Monthly Subscription£44 - FROZEN
Special DaySaver£3 - FROZEN
Special ReturnsWITHDRAWNWITHDRAWN

Note: don't forget to check out the new 'Mini Xplorer' add-on for children, see below!

Child (5-15) & Young Scot (16-18)

Prices from 5 January 2020
Paper TicketsDigital Tickets
Short Hop£1.15
Max Single£1.50
NEW - Mini Xplorer£1
10-TripSaver£13.50 - £1.35 per trip£13 - £1.30 per trip
DaySaver£2.90£2.60
WeeklySaver£9£8.50
4-WeekSaver£30 - FROZEN£30
Monthly Subscription£26.50 - FROZEN

Note: Young Scot cards required to verify eligibility to buy and use Young Scot tickets, otherwise adult prices will be charged and YS tickets may not be valid for travel.

Note: The Mini Xplorer will be for children (5-15) travelling with an adult (19+) who has either a weekly or monthly bus pass. This will be available on all services in the Dundee City area on weekdays after 6pm and anytime on weekends. Valid for one trip one-way. Limit of three children per adult.

Student

Prices from 5 January 2020
Paper TicketsDigital Tickets
NEW - UniHop£1.50
10-TripSaver£13.50 - £1.35 per trip£13 - £1.30 per trip
DaySaver£3.60£3.20
WeeklySaver£10.50£10

Note: Matriculation cards (with photograph and expiry date clearly displayed) required to verify eligibility to buy and use student tickets, otherwise regular prices will be charged and student tickets may not be valid for travel.

Note: The UniHop will be for students travelling anywhere between the City Centre and Ninewells Hospital on services 5 | 9/10 | 17 | 22. Valid for one trip one-way.

Published 10th December 2019

 
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