New driver Gavin gets the green light

Gavin Lyon, New NX Driver January 2014

National Express Dundee puts a dozen new drivers on the road

National Express Dundee is in the process of recruiting around a dozen new employees - eight of which have already passed their test to receive their PCV licence.  Each person has undergone a series of rigorous exercises in driving, road theory, health and safety, incident awareness and customer service, delivered by an experienced team of training staff.

Gavin Lyon (44), a former lorry driver, passed the test to get his PCV licence two weeks ago, and thinks the process has been tough, but well worth it.

"I was nervous when I first went out, but the nerves subsided once I got the hang of it.  The training staff are really good, they put you at ease.  The test is tough, but you've just got to take your time and remember the basics.

"When you're out on the road in service there's a million and one things to think about - passengers, the ticket machine, timings, the route... but you quickly get used to it."

The 44 year old father of two has no regrets about applying for the job: 

"It's not a straightforward job but I went for it because I was looking for something secure, with a bit of interaction with the public.  I'm doing route training at the moment with a mentor, but I'm looking forward to getting out on my own.  I would recommend it to other people - there's lots to learn but you just need to be prepared to ask questions and work hard until you get it right."

Managing Director Phil Smith is welcoming the new employees to the company: "I want to welcome our newest drivers to National Express Dundee and I hope they will enjoy working for the business.  For people who are willing to work hard and deliver a high standard of customer service, this business can offer a rewarding job with good career prospects.  I'm sure we'll see many of these new drivers receive long-service awards in years to come." 

Published 16th January 2014