‘Talking Buses’ hit the roads in Dundee

National Express Dundee's Service 5 now equipped with audio/visual next stop announcements

Passengers on National Express Dundee's Service 5 are now benefitting from audio and visual announcements of the next stop.  Automatic announcements have been installed to tell customers their location, prior to and on arrival at the stop, along with a visual display of the stop's name on the on-board screens.

The technology is now installed to operate on Service 5 in all nine of the bus operator's green hybrid-electric double deckers, which were introduced earlier this year.

The Dundonian voice of the announcements is National Express Dundee's Health and Safety Co-ordinator Jo Burnett, and they were recorded and edited at Radio Tay's studios.  The announcements will help those with vision or hearing impairment, as well as visitors to the city who are unfamiliar with the area.

Local people with impaired vision have travelled on part of the Service 5 route today (Monday 16th September) to find out for themselves the benefits of having a spoken announcement of the location of the current stop, and the next on the route.

Angus Councillor Sheila Hands, who's also a guide dog user, said:"I want to congratulate National Express Dundee for putting this technology into place - it's great for regular users of Service 5.  I hope other bus operators will follow suit and consider installing the system and that the Scottish Government might consider funding to make this sort of technology more widespread."

National Express Dundee Managing Director Phil Smith said: "This technology will be of benefit to a great number of our passengers and to the tens of thousands of visitors our city attracts each year.  We have worked with local charities to ensure that those who will benefit most, partially sighted, blind and deaf passengers, are happy with the technology."

Published 16th September 2013