If your pass was issued by TfWM please contact Network West Midlands to arrange for a replacement to be sent to you.
Replacement passes can be ordered and paid for over the phone, or at the TfWM Travel Centre located in New Street train station. All replacement passes will be posted first class and should be received within 5 working days.
Holders of passes issued by other local authorities will need to contact their own issuing authority.
For people living within the West Midlands county, which covers Birmingham, Coventry, Dudley, Solihull, Sandwell, Walsall and Wolverhampton, your pass will be issued by Transport for West Midlands (TfWM). You can download an application from the Network West Midlands website.
If you live outside of the West Midlands county, your Older Person's Travel Pass will be issued by the authority who administers your local concessionary travel scheme.
You are eligible for an Older Person's Travel Pass if:
A full criteria list can be found on Network West Midlands website.
It's simple to use your free pass:
Your pass entitles you to travel between 9:30am and the last service of the day Monday to Friday and all day at weekends and on public holidays.
For more information on conditions of use, please visit www.networkwestmidlands.com
Yes, if you want to travel before 9.30am, you can pay just £1 for a single journey. Simply place your Older Person's Travel Pass on the reader and put £1 in the cash chute. We also have 4 week tickets and monthly subscriptions available if you travel frequently before 9:30.
Please be ready to show your pass to authorised staff or ticket inspectors if requested at any time during your journey.
Our sister company, Ring and Ride is a door-to-door transport service for anyone who lives in the urban areas of the West Midlands who find it difficult or impossible to use normal public transport.
Customers can use the service for travel for the same purpose they would do on normal public transport such as commuting to and from work, visiting friends, shopping and leisure activities, to visit someone in hospital or for healthcare appointments. Please visit the Ring and Ride website for more information
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