e-Daysaver help

***Please note customer relations and card sales will be open 8am to 6pm Monday to Friday. Our social media team will be active from 8am until 6pm, Monday to Friday and 9am until 5pm on Saturday and Sunday. Further information can be found here***       

Where can I buy an e-Daysaver Swift Card?

You can buy an e-Daysaver Swift Card online here. Once you have your e-Daysaver card, you can then top it up online.

Where can I top-up my e-Daysaver card with more e-Daysavers?

You can top up you e-Daysaver card online here. You can top up with 5, 10 or 15 at a time. 

What do I do if my e-Daysaver Swift Card stops working?

1. You will need to try your card on at least 3 buses before contacting us for a replacement.

How long are the e-Daysavers valid for once i've bought them?

Once you have loaded the e-Daysavers onto your Swift Smartcard, they will be available to use for 12 months. After 12 months they will expire and you will no longer be able to use them.

Can I use my e-Daysavers on other operators buses?

No, if you buy e-Daysavers from us, they can only be used on National Express West Midlands or National Express Coventry buses.

I've lost my e-Daysaver smartcard.

If you lose your e-Daysaver smartcard and there were still some e-Daysavers left on it, we can replace the card but will have to deduct 1 e-Daysaver from the card to cover admin costs. So please don't lose it! You will need to email smartcards@nationalexpress.com and include your full name, address and date you bought the card.

Do I need a photocard to go with the e-Daysaver smartcard?

No, you do not need a photocard to go with the e-Daysaver smartcard.

What do I do if my e-Daysaver smartcard doesn't work?

If you have tried your e-Daysaver smartcard on a few buses, and it still isn't working, please visit one of our travelshops, who will be able to test it. If it still isn't working please call 0121 254 7272 or email smartcards@nationalexpress.com for a replacement.