Our aim is to create an accessible service which is inclusive of all our customers and their needs.
View and download a copy of our Disability awareness & accessibility policy here.
Mobility scooter users require a permit to confirm that their scooters are approved and they are trained for use on National Express or participating operators buses.
Full details of the scheme are set out in the CPT Code for the Use and Acceptance of Mobility Scooters on Low Floor Buses leaflet.
This website has been developed with accessibility in mind and the following features have been implemented on our site:
• Skip to content, menu and top of page links to help screen readers access content quickly.
• Clear logical navigation.
• A full sitemap to find content quickly.
• CSS to separate style from content so that the same content is available to ALL viewers regardless of how the content is accessed.
• Sizeable text for comfortable reading.
• Standards compliant, valid, semantic markup to ensure compatibility across many browsers, screen readers, alternative media-types and assistance software.
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