All complaints, problems, suggestions and compliments about our Coventry bus services are handled centrally by our Bus Customer Relations Department based in Birmingham.
For live chat, tweet us - @nxcoventry - we're available on Twitter to help with any queries or questions.
Of if you prefer you can fill in the form below, call our team or write to us at:
National Express Coventry
51 Bordesley Green
Birmingham, B9 4BZ
0121 254 7272
When emailing or writing to us please be sure to include your full name and contact details (address, email and daytime phone number) along all details about your journey (date and time of journey, service number, travelling from/to etc).
Your feedback will be fully investigated and a reply will be sent to you. We aim to respond to you within 15 working days.