Published: 15th December 2023

National Express Coventry extends £2 single fare cap until the end of 2024

Bus users in Coventry and the West Midlands will be able to continue to enjoy discounted single bus fares after we confirmed our continued participation in the Government’s £2 single fare cap scheme until the end of 2024. 

The Government initiative, which first launched in January 2023 as part of the Government’s Help for Households scheme, has been warmly received by customers across the region with over 12.5 million National Express Coventry bus passenger journeys made using the single fare offer since the beginning of the year.

Anybody making three or more journeys a day continue to benefit from great value day tickets at £4.50, providing unlimited travel on all buses within the nBus zone and on all National Express Coventry buses.

Our passengers using contactless can Tap and Cap and will find their fare cap is automatically applied so they never pay more than they should - as long as they tap on with the same card or device.  

Alex Jensen, CEO for National Express UK, Ireland and Germany said:

“Bus is by far the most popular form of public transport here in the West Midlands, so we are pleased to be working with Transport for West Midlands and the Department for Transport to extend the £2 single ticket until the end of 2024.

“More people using buses is good for the economy, good for the environment and good for wider society. Bus travel is simple, cheap and easy and there’s never been a better time to get onboard.”

Andy Street, the Mayor of the West Midlands, said: 

“Buses are the backbone of public transport in the West Midlands, connecting communities and accounting for tens of thousands of journeys every single day.

“That’s why it’s so important we keep fares low and affordable, which is exactly what today’s confirmation by National Express West Midlands does. We already have some of the lowest and simplest bus fares in the UK, and now this £2 cap allows us to go even further.

“Ultimately we want more people to use our buses to help cut congestion and carbon emissions. That’s why we have provided £40 million to keep bus services going during this challenging time, are building miles of dedicated bus lanes to make services more reliable and attractive, and are investing in measures such as the try-before-you-buy incentive scheme announced last week.”

We continue to have some of the cheapest bus tickets of any city region in England while working with Transport for West Midlands to protect the bus network. 

The £2 adult fare cap will continue to be available to all customers purchasing single tickets via our mTicket app or on-board using cash or contactless between now and the end of 2024.

For more information about our bus tickets and services visit click here.

Media Contacts

Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.

National Express UK businesses: 
National Express Coach, Dublin Express, National Express Transport Solutions, National Express West Midlands, National Express Coventry & National Express Accessible Transport.

Email: pressoffice@nationalexpress.com
Out of hours press office: 07768 557592 (media enquiries only)

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