Had a Swift card and need to travel with us again?

At National Express Coventry, we are doing everything we can to help customers during these challenging times.

As more people in the West Midlands and Coventry return to work, government advice continues to be to only travel if your journey is necessary; however, we are here if you need us to help you make those required journeys.

If you had a Swift card with us prior to the events in recent months, simply click on the link below and follow the steps to reactivate your pass.


If you are unable to fill in the form you can contact our team by emailing us at buspass@nationalexpress.com. If you email please ensure you include the name of the ticket user(s) along with the Swift card number. 

If you need to call us (0121 254 7272) our phone line is open from 9am to 5pm, Monday-Friday. We are experiencing a very high volume of calls so please bear with us.

For advice on safely travelling with us click here

Published 2nd June 2020