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Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer or ticket queries. For assistance please refer to our Customer Contact page.
Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
Our news updates
From our latest headlines to articles from times gone by, this is your stop when it comes to all the National Express West Midlands news.
Bus Franchising in the West Midlands
The Mayor of the West Midlands has confirmed today that bus services across the region will move to a franchised model.
Published: 9th May 2025
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National Express West Midlands marks major milestone with 329 zero emission electric buses on the road
West Midlands residents can now enjoy smoother, quieter and greener bus journeys thanks to a new fleet of zero emission buses now in service across the region.
Published: 16th April 2025
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National Express West Midlands and Birmingham Airport celebrate bus milestone
National Express West Midlands is celebrating after welcoming its 100,000th customer onboard its 97A bus service, just nine months after extending the route to Birmingham Airport.
Published: 10th April 2025
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National Express West Midlands joins Brum’s Bulls in the City herd
National Express West Midlands has announced that it is joining the Bulls in the City herd as part of a huge charity art project coming to Birmingham city centre this summer.
Published: 19th March 2025
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National Express West Midlands confirms single fares from 5th January 2025
National Express West Midlands has confirmed that the cost of adult single tickets will be £2.90 from Sunday 5th January 2025, with all of its other tickets and passes remaining the same.
Published: 13th December 2024
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Single fare change from Sunday 5th January 2025
From Sunday 5th January National Express West Midlands adult single bus fare will be £2.90, which is cheaper than the Government's £3 single fare cap scheme.
Published: 13th December 2024
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Student IDs hit the road: National Express West Midlands now accepts Yoti’s digital Student IDs
Students can download the free Student ID and present this as proof of student status when travelling on National Express buses in the West Midlands.
Published: 2nd December 2024
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Mayor of the West Midlands unveils UK’s biggest free bus travel offer this Christmas
Free weekday evening travel is being offered across the West Midlands, on all bus services, in the run up to Christmas this year
Published: 25th November 2024
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National Express West Midlands launches trial to improve bus driver inclusivity
National Express West Midlands has launched a new seating trial aimed at improving bus driver comfort, safety and inclusivity.
Published: 11th November 2024
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Our support for the Royal British Legion continues, with free bus travel for poppy collectors on Remembrance Sunday
2024 marks the 11th year that National Express has supported the Royal British Legion and over the last decade our big-hearted customers and colleagues have raised an incredible £96,000 for the charity.
Published: 6th November 2024
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Birmingham City Football Club and National Express West Midlands team up to provide free match day shuttle bus travel
Birmingham City Football Club has teamed up with National Express West Midlands to offer free match day travel on dedicated shuttle buses between Birmingham city centre and the Club's stadium, St. Andrew's @ Knighthead Park.
Published: 23rd September 2024
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National Express West Midlands appeals for 75 years of memories on the 50
National Express West Midlands is urging customers to get in touch with their memories of the popular 50 bus route between Druids Heath and Birmingham city centre via the Maypole, Kings Heath, Moseley and Highgate.
Published: 16th September 2024
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