Service update

From Sunday 29th August there will be timetable and route changes across many routes in the West Midlands. Find out more here.

NX West Midlands Hero

Free disabled person's travel pass

Check if you are eligible to apply

Get a disabled person's pass

If you’re disabled, you may be eligible for a bus pass that gives you free travel anywhere in England.

The disabled person's bus pass lets you travel for free during off-peak times:

  • Between 9.30am and 11pm, Monday to Friday
  • All day at weekends and on public holidays

Apply for your disabled person's pass here

 

Disability awareness and accessibility

Our aim is to create an accessible service which is inclusive of all our customers and their needs. Visit our disability awareness and accessibility page for more information

Take me there

Check if you're eligible

You can get a disabled person's travel pass if you:

  • have an eligible disability that's expected to last at least 12 months
  • are aged 5 or over

You may be eligible if you:

  • are registered blind or partially sighted
  • are severely or profoundly deaf in both ears
  • cannot talk
  • cannot walk easily
  • cannot use both arms
  • have a learning disability
  • have a medical condition that means you can't get a UK driving licence

You’ll need to include proof of your disability when you apply. The application form explains how to do this.

You can apply for the West Midlands disabled person's travel pass if you live in the West Midlands. You must live at a property where council tax is paid to one of these councils:
  • Birmingham
  • Coventry
  • Dudley
  • Sandwell
  • Solihull
  • Walsall
  • Wolverhampton

Find out more and apply

Can I travel before 9:30am with a disabled person's travel pass?

Yes, if you want to travel before 9.30am, you can pay just £1 for a single journey. Simply place your disabled person's travel pass on the reader and put £1 in the cash chute. Please be ready to show your pass to authorised staff or ticket inspectors if requested at any time during your journey.

Ring and ride door-to-door transport

Our sister company, Ring and Ride is a door-to-door transport service for anyone who lives in the urban areas of the West Midlands who find it difficult or impossible to use normal public transport.

Customers can use the service for travel for the same purpose they would do on normal public transport such as commuting to and from work, visiting friends, shopping and leisure activities, to visit someone in hospital or for healthcare appointments. Please visit the Ring and Ride website for more information

 

Find out more information about free travel passes by going to our FAQ's section, just click below:

Free travel pass FAQs

Like us on Facebook

See what we're up to, what's going on locally and get the latest service updates.

Like us on Facebook
Follow us on Twitter

The best place to see the latest West Midlands travel updates while on the go.

Follow us on Twitter
Get inspired on Instagram

See local sights and tag us in your bus pictures. Follow us to get involved!

Follow our Instagram

Back to top