Service update

From Sunday 29th August there will be timetable and route changes across many routes in the West Midlands. Find out more here.

NX West Midlands Hero

Safer travel partnership

Working together to keep you safe

Safer travel partnership

We are committed to providing the safest possible travelling environment for our passengers. As part of the Safer Travel Partnership we work with Transport for West Midlands (the public transport authority), the West Midlands Police, the British Transport Police and other bus operators to reduce crime and anti-social behaviour, and provide reassurance to the travelling public using the transport network across the West Midlands.

For more information see the Safer Travel Partnership website


See something say something officers on patrol

See Something Say Something

The partnership welcomes information from the public who can notify the team about unacceptable behaviour on the bus through the See Something Say Something scheme.

Simply text us on 83010 - start your message with 'bus', leave a space and then give us details of the problem (include time, date, location and bus service number). The information provided will be used to help target problems more effectively.

Alternatively you can give details by logging on to or

Please note that in the case of an urgent crime or an emergency, you should dial 999.

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