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Website maintenance - On Wednesday 8th October between 5am and 8am we will be carrying out essential website maintenance. During this time you will not be able to purchase tickets online. Please use our mTicket app to buy your ticket or please try again later. We apologise for any inconvenience caused.

NX West Midlands Hero

Disability awareness and accessibility

Disability awareness & accessibility

Our aim is to create an accessible service which is inclusive of all our customers and their needs.

View and download a copy of our Disability awareness & accessibility policy here.

Need a paper copy?

Contact our customer services below.

Contact us

Wheelchair and mobility scooters Wheelchair and mobility scooters
Buggies Buggies
Sight Loss Sight Loss
Hearing Loss Hearing Loss
Accessibility Statement Accessibility Statement
Onboard Assistance Onboard Assistance
Hidden Disabilities Hidden Disabilities

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