For information on fare and ticket changes from 30th June 2024 click here. 

NX West Midlands Hero

About us

About National Express West Midlands

About us 

We are experts in bus travel, passionate about the journeys we provide to the communities we serve, whether for business, personal or leisure.

As the biggest bus operator in the West Midlands and one of the largest in the UK, our teams work hard to get you the best possible service against a constantly changing backdrop (CAZ/clean air zones, City of Culture and Commonwealth Games cities to name a few!)

Electric bus outside Selfridges, Birmingham

This is reflected in our passenger charter and our work with local councillors to understand specific needs within your areas.

Working as part of the West Midlands Bus Alliance with key partners such as Transport for West Midlands and Safer Travel helps us in getting you to where you need to be.

Head office address


National Express West Midlands




B5 6DD 

West Midlands Travel Limited (trading as National Express West Midlands) is a wholly owned subsidiary of National Express Group plc.

Group head office address


National Express Group PLC

National Express House

Mill Lane, Digbeth 

B5 6DD


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