Whether it's your first time travelling with us or you've had a little break from public transport here's a handy guide to help you along every step of your next bus trip.
We haven't stopped working throughout this crisis so rest assured that we are able to get you to where you need to go in a safe and responsible way. If you want to find out about our extra safety measures, simply visit our travelling safely together page or watch this short video.
Plan your journey on our website or by downloading the Network West Midlands app, available on android and iphone! Find your local stop, check a timetable and take a look at a map.
The number and final destination of the service will be on the front of the bus. To stop the bus, simply hold out your arm to signal to the driver that you would like to board.
Face coverings are now required when using public transport. Here's an easy guide on how to make a face covering with an old t-shirt. Here are some FAQ's on face coverings.
Our customer service team are here to help you if you have any questions.
Move or fold your buggy if a wheelchair user wishes to board
Headphones are great!
Please keep your feet on the floor, nobody likes sitting on a dirty seat
Smoking on the bus is not cool (and it’s against the law) - vaping is also not allowed
Please avoid eating or drink on the bus, and take any rubbish with you
Be courteous to other passengers whilst using a mobile phone
Visit our tickets and prices page to find the right ticket for you.
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