West Midlands Travel Limited (trading as National Express West Midlands) is a wholly owned subsidiary of National Express Group plc.
- West Midlands Travel Limited
- 51 Bordesley Green
- B9 4BZ
- Registered No: 2652253
- National Express Group PLC
- National Express House
- Birmingham Coach Station
- Mill Lane
- B5 6DD
- Registered No: 2590560
We're all on board together. Whether it’s your first time travelling with us or you’ve had a little break from public transport here’s a handy guide to help you along every step of your next bus trip.
Bus operators across the West Midlands have signed up to the Bus Alliance, the first of its kind in the country which will see £150 million invested by operators and partners between now and 2021.
Our promise to deliver the best service possible to you…
Guidance for Bus Passengers using Wheelchairs, Buggies and Mobility Scooters
National Express is committed to making its scheduled bus services accessible to as many people as possible and ensuring all passengers can travel safely and comfortably.
A copy of the Disability Awareness and Accessibility PDF can be downloaded here.
We have over 1600 buses in our fleet and many of them carry a name. These names are all daughters, granddaughters, mothers, grandmothers or aunties of our fabulous drivers.
National Express Buses are committed to providing the safest possible travelling environment for our passengers.
As part of the Safer Travel Partnership we work with Centro (the public transport authority), West Midlands Police, British Transport Police and other bus operators to reduce crime and anti social behaviour and provide reassurance to the travelling public using the transport network across the West Midlands.