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The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer or ticket queries. For assistance please refer to our Customer Contact page.
Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer or ticket queries. For assistance please refer to our Customer Contact page.
Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
Our news updates
From our latest headlines to articles from times gone by, this is your stop when it comes to all the National Express West Midlands news.
National Express West Midlands confirms single fares from 5th January 2025
National Express West Midlands has confirmed that the cost of adult single tickets will be £2.90 from Sunday 5th January 2025, with all of its other tickets and passes remaining the same.
Published: 13th December 2024
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Single fare change from Sunday 5th January 2025
From Sunday 5th January National Express West Midlands adult single bus fare will be £2.90, which is cheaper than the Government's £3 single fare cap scheme.
Published: 13th December 2024
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Student IDs hit the road: National Express West Midlands now accepts Yoti’s digital Student IDs
Students can download the free Student ID and present this as proof of student status when travelling on National Express buses in the West Midlands.
Published: 2nd December 2024
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Mayor of the West Midlands unveils UK’s biggest free bus travel offer this Christmas
Free weekday evening travel is being offered across the West Midlands, on all bus services, in the run up to Christmas this year
Published: 25th November 2024
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National Express West Midlands launches trial to improve bus driver inclusivity
National Express West Midlands has launched a new seating trial aimed at improving bus driver comfort, safety and inclusivity.
Published: 11th November 2024
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Our support for the Royal British Legion continues, with free bus travel for poppy collectors on Remembrance Sunday
2024 marks the 11th year that National Express has supported the Royal British Legion and over the last decade our big-hearted customers and colleagues have raised an incredible £96,000 for the charity.
Published: 6th November 2024
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Birmingham City Football Club and National Express West Midlands team up to provide free match day shuttle bus travel
Birmingham City Football Club has teamed up with National Express West Midlands to offer free match day travel on dedicated shuttle buses between Birmingham city centre and the Club's stadium, St. Andrew's @ Knighthead Park.
Published: 23rd September 2024
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National Express West Midlands appeals for 75 years of memories on the 50
National Express West Midlands is urging customers to get in touch with their memories of the popular 50 bus route between Druids Heath and Birmingham city centre via the Maypole, Kings Heath, Moseley and Highgate.
Published: 16th September 2024
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Intermodal journeys made more accessible in the West Midlands
Moonbility, a London-based MobilityTech startup, has partnered with National Express West Midlands to develop and trial a new computer-vision-based technology – WheelsOnboard.
Published: 10th August 2024
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Birmingham bus drivers to compete in UK driving final
Two of our bus drivers from Birmingham will battle it out to be crowned the UK’s best bus driver at a national driving competition next month.
Published: 5th August 2024
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National Express West Midlands achieves continued safety success with five star grading from British Safety Council
We're celebrating continued recognition for our relentless commitment to safety after receiving our eighth Five Star Occupational Health and Safety rating from the British Safety Council.
Published: 23rd July 2024
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National Express West Midlands apprentices win at national competition
Two of our engineering apprentices have won three awards at the recent IRTE Skills Challenge, where over 60 qualified and apprentice bus and coach engineers from across the UK competed against each other.
Published: 18th July 2024
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