50% off NXBus day tickets in the Black Friday Sale! Pre-purchase NX Outer Zones day tickets in the mTicket app from 28th November to 2nd December to use on our buses after Christmas from 27th December to 4th January 2026. Find out more here.

Published: 15th December 2023

Free on-bus WiFi

We regularly review all of our products and services to make sure we’re providing the best possible experience and the best value for our customers.

Over 600,000 customers travel on our services each day and only 1% access the on-bus WiFi while travelling with us. As many customers are no longer using it, especially on shorter bus journeys, we will be removing WiFi from all of our buses by the end of 2023.

Media Contacts

For all media enquiries and filming opportunities please contact the press office pressoffice@nationalexpress.com.
The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer or ticket queries. For assistance please refer to our Customer Contact page.

Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.

Back to top