Transport for West Midlands (TfWM) are responsible for issuing the Older Person's Travel Pass to residents within the West Midlands. They do this as part of the English National Concessionary Travel Scheme.
What is the English National Concessionary Travel Scheme?
- The scheme gives all older people (65 year and over) and all eligible people with a disability in England free travel on local buses between the hours of 09:30 - 23:00 Monday to Friday and all day Saturday, Sunday and on Bank Holidays.
- Holders of passes with a TfWM logo on them are also entitled to free travel on the Midland Metro tram and on trains operating within the Network West Midlands area.
- Each pass bears the English Rose graphic and also the name of the issuing authority, in this case, Transport for West Midlands (TfWM).
- Individual authorities may specify enhancements to the scheme within their own local areas. Details of any enhancements offered will be available from the local authority who issued the pass. TfWM offer cards to those people living within the West Midlands county.
Using your FREE pass:
1. Remove the pass from your purse or wallet. Your pass will not work when next to a bank card, you'll also want to make sure you don't place any contactless bank cards near the reader to prevent any accidental payments being made.
2. Simply place the pass flat onto the reader (there's no need to rub it). You will only need to do this once when you board the bus.
3. Hold the pass still until you see a green light and hear a beep, this will show that your pass is working.
4. Enjoy your free bus travel!
Please be ready to show your pass to authorised staff or ticket inspectors if requested at any time during your journey.
Can I use my pass on the Midland Metro or on the train?
YES if your pass was issued by TfWM you can also use it on Midland Metro trams and trains within the Network West Midlands area. Show your pass to the conductor or ticket inspector when asked.
NO holders of passes issued by other local authorities are required to pay for Midland Metro tram journeys and train journeys within the Network West Midlands Area. Passengers not holding a valid ticket or pass will be liable to pay a penalty fare.
Applying for your pass:
For people living within the West Midlands county which covers Birmingham, Coventry, Dudley, Solihull, Sandwell, Walsall and Wolverhampton, your pass will be issued by Transport for West Midlands (TfWM). You can download an application from the Network West Midlands website.
For people who live outside of the West Midlands county, your Older Person's Travel Pass will be issued by the authority who administers your local concessionary travel scheme.
Lost and damaged travel passes:
If your pass was issued by TfWM please contact Network West Midlands to arrange for a replacement to be sent to you.
Replacement passes can be ordered and paid for over the phone, or at TfWM Travel Centre in New Street Train Station. All replacement passes will be posted first class and should be received within 5 working days.
Holders of passes issued by other local authorities will need to contact their own issuing authority.
For more details about the Older Person's National Concessionary Passes and Blind and Disabled National Passes please see the Network West Midlands website or contact the Transport For West Midlands ticketing team.
By post: The Ticketing Delivery Team, TfWM House, 16 Summer Lane, Birmingham, B19 3TR