Published: 19th April 2022

Service changes from 24th April 2022

Some of our bus services are changing from Sunday 24 April 2022, so we will be reminding our customers to check the website before they travel. 

Our Commercial Director Chris Gibbens said:

“We’re making minor timetable changes to many of our bus services in Birmingham and the Black Country to improve reliability. 

“We’re also bringing in some new services for Sutton Coldfield. On certain sections of these routes, there aren’t any bus stops, so the buses will stop and pick up customers if they signal to the driver that they want to get on.

“There will also be changes to the 41 - it will now go to both Heartlands and Queen Elizabeth hospitals, via Tyseley, Acocks Green and Hay Mills.

“We’d like to reassure customers who maybe haven’t travelled in a while that at National Express, we are still doing everything we can to keep them safe. That includes extra cleaning; applying a long-lasting antimicrobial protective treatment that kills viruses - even between cleans; and keeping fresh air flowing through our buses.

“All you have to do is check our website and hop on.”

New Sutton services

From Sunday 24 April 2022, there will be changes to the 77 and 77A services in Sutton Coldfield. There is also a new 604 service between Sutton Coldfield and Hill Hook. 


The route and timetable will change. Our buses will operate to and from Walsall up to every 30 minutes. Most journeys will extend beyond Sutton Coldfield to Erdington via Walmley and Asda Minworth, replacing Claribels services 167 and 168.

The 77 will replace the 168 and the 77A will replace the 167. Between New Oscott and Sutton Coldfield, the 77A will partly replace the 604 and will run via Darnick Road, Halton Road, Braemar Road, Somerville Road, Clifton Road and Park Road. 

Roads without bus stops will be served on a hail-and-ride basis. Our buses will stop wherever it is safe to do so. 


The 604 is a new service between Sutton Coldfield and Hill Hook, partly replacing Claribels service 604. Our buses will run to a new route along Rectory Road and Bedford Road in the Sutton Coldfield area. 

Roads without bus stops will be served on a hail-and-ride basis. Our buses will stop wherever it is safe to do so. Customers should clearly signal to the driver that they want to get on if boarding on a section of route without formal bus stops.

Changes to the 41 service

From Sunday 24 April 2022, our 41 bus service will be extended from Acocks Green to Heartlands Hospital. This replaces the current Claribels 36 service. 

Find out more about our latest service changes here


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