Places to meet Santa in the West Midlands

It’s beginning to look a lot like Christmas...

It’s beginning to look a lot like Christmas and what better way to treat the kids than with a magical visit to see Father Christmas himself? 🎅✨ We’ve rounded up the best places to meet Santa across the West Midlands. 

We’ll keep this list updated as new locations are announced, so you’ll always know where to find the festive fun!

Touchwood, Solihull

Dates: From Saturday 22nd November 2025

Touchwood’s enchanting Santa’s Grotto returns, this magical grotto offers a sensory-friendly experience on select dates.Every booked child gets a special gift from Father Christmas.

Catch any of the following services to get you to Solihull,  4, 4A, 5, 6, 49, 72, 73, 76, X2, X12

Santa’s Grotto at The Swan Shopping Centre, Yardley

Dates: From Saturday 25th November 

Get into the festive spirit with a visit to Santa’s Grotto at The Swan Shopping Centre. Kids will love meeting Santa to share their wish lists, taking home a special gift, and creating lasting memories with free photos. 

Catch either our 11 or 11A service to get you there.

McArthurGlen Designer Outlet, Cannock

Dates: From Thursday 27th November - Wednesday 24th December 2025

Santa’s Grotto is the perfect way to sprinkle a little magic, bring your wish list and take a peek at what Santa and his elves are up to in his workshop.

Catch our X51 service to get you there.

Santa’s Grotto at Dudley Zoo and Castle

Dates: From Saturday 29th November to Wednesday 24th December 2025

Experience the magic of Christmas at Dudley Zoo and Castle. The grotto is located in the 11th-century castle, where children can meet Santa, see his reindeer, and enjoy the Dudley Zoo Castle Santa Express train ride. Admission includes a special gift from Santa.

Catch either our 11 or 11A service to get you there.

Storytime with Santa at the Thinktank

Dates: From Saturday 29th November to Tuesday 23rd December

Step into the magic at Santa’s Grotto at Thinktank Science Museum. Enjoy festive storytelling, crafts in Santa’s workshop, and a special gift from Santa himself - plus a perfect photo moment to remember the day!

Catch any of our 14, 66, 94 or 95 services to get you there.

Santa Hunts at The Black Country Living Museum

Dates: Various dates in November and December

Join a festive adventure through the historic town to help Christmassy characters find Santa’s secret Black Country grotto! Along the way, children can write letters, sing carols, and follow clues to meet Father Christmas himself.

Catch either our 11 or 11A service to get you there.

Don't forget to plan your journey with us here.

And if you’re heading out to see Santa with friends or family, make the journey even easier (and cheaper!) with a Group Ticket from just £9.20. Up to five people can enjoy unlimited travel on all National Express buses and other operators within the nBus zone—perfect for a festive day out together!