We know there are lots of bus tickets to pick from but to make it easier for everyone we also offer you plenty of places to buy them! Here’s a quick guide to buying your next bus ticket.
You’re already on our website, so why not order your tickets while you’re here? This is the place to get the best value tickets such as monthly subscriptions, 18 and under passes, plus Term Plus and Student term passes.
The majority of subscriptions are delivered onto a Swift card that is posted out to you, your smartcard is your ticket and you simply tap the Swift card on the scanner every time you board the bus! Some tickets will give you the option of having them delivered to a Swift card or our mTicket app (see ‘buy on mobile’ section).
Once we’ve loaded your bus pass subscription or tickets onto the Swift card you place it on the scanner every time you get on the bus.
The quickest and easiest way to get tickets is directly from our mTicket app - it lets you buy one in seconds wherever you are. Many different ticket types are available on the app including singles, Day Savers, group tickets and 1 week & 4 week travel, plus you can even buy nbus (multi-operator) and metro tickets!.
If you buy the Day Saver bundles you can store these in your wallet and just activate one on the days you want to travel. When you are ready to travel, simply select your ticket, press activate and show it to the driver.
We understand that some of you prefer to buy in-store so you can now purchase our tickets from a Payzone agent. It’s easy to do and you will still be able to pay for your bus travel with cash or card in the shop. The ticket will be delivered either through our mTicket app on your mobile phone or onto a Swift card.
If you want to buy your ticket on the go you can still do that either with cash or contactless. Not all ticket types are available with contactless as we chose to make ours a ‘tap and cap’ system. Simply tap your contactless bank card (or the banking app on your phone) on the bus ticket machine each time you get on and we will automatically cap the price as you tap. It’s quicker for everyone and no ticket is issued. This also means adult tickets only are available via this payment method. For 18 and under tickets, or special offers like the add-ons you will need to pay with cash.
Hopefully that shows you all the places you can go to get your next bus pass. Take a look at our tickets and prices section for more information about specific ticket types and should you have any other questions please visit our FAQs section for more hints and tips.
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Published: 22nd November 2021
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