Providing an inclusive service on our bus network

Onboard Assistance

National Express wants to provide an inclusive service on our bus network that is accessible to all. 

We have a variety of accessibility features onboard to support you on your journey which include; 

• Low Floor Buses 
• Access Ramps
• Dedicated Wheelchair Spaces
• Priority Seating 
• Audio and Visual Next Stop Announcements 
• Hearing Loops
• High Contrast Handles and Grab Rails 
• Buttons Embossed in Braille 

All our drivers undergo disability awareness training and are available to support customers on their journeys. Please speak to your driver if you need support. 

To find out more, please see the information shared on our other accessibility pages.