The Mayor of the West Midlands has confirmed today that bus services across the region will move to a franchised model, where they will set out the services, fares and standards, and award routes following competition from bidders  

As a leading bus operator, National Express West Midlands takes great pride in running bus services in the region, carrying more than 4.5 million passengers every week.

We recognise the ambitions of the Mayor and the West Midlands Combined Authority to significantly invest in the bus network and develop a new operating model that maximises value for public investment, enhances mobility, and supports economic growth across the region.

Our long-standing and successful partnership with Transport for West Midlands is something we greatly value. Drawing on decades of experience, we remain fully committed to working collaboratively to deliver high-quality bus services, supporting a smooth and effective transition to the new franchising model as well as continuing to improve our service excellence well into the future.