Changes to concession travel passes - from 1st June 2020

We’re very sorry, but from Monday 1st June 2020, customers with an English National Concessionary Pass will no longer be able to travel for free on our buses before 0930. 

But just as they could before lockdown, senior citizens and people with a disabled person’s pass will be able to buy a single fare for just £1 if they need to travel before their free pass kicks in at 0930.

Morning rush-hour restrictions for OAP pass holders were temporarily removed by Transport for West Midlands (TfWM) in mid-March to make it easier for older citizens and disabled people to take advantage of early shopping sessions at supermarkets.

But with some children due to begin a phased return to school on Monday (June 1st) and many people already returning to work, we are expecting more passengers to start using buses, trams and trains. So the free travel is being removed. 

We do apologise for any inconvenience caused.

At the moment, NHS workers and the children of key workers can still travel to work and school for free on all National Express West Midlands and National Express Coventry buses.

Published 29th May 2020