West Midlands Travel Limited (trading as National Express West Midlands) is a wholly owned subsidiary of National Express Group plc.
- West Midlands Travel Limited
- 51 Bordesley Green
- B9 4BZ
- Registered No: 2652253
- National Express Group PLC
- National Express House
- Birmingham Coach Station
- Mill Lane
- B5 6DD
- Registered No: 2590560
Bus operators across the West Midlands have signed up to the Bus Alliance, the first of its kind in the country which will see £150 million invested by operators and partners between now and 2021.
Your safety is extremely important to us and to ensure your journey is as safe and comfortable as possible, please click below for some handy travel tips.
Our promise to deliver the best service possible to you…
Guidance for Bus Passengers using Wheelchairs, Buggies and Mobility Scooters
National Express is committed to making its scheduled bus services accessible to as many people as possible and ensuring all passengers can travel safely and comfortably.
A copy of the Disability Awareness and Accessibility PDF can be downloaded here.
A copy of the Conditions of Carriage can be downloaded here (PDF), they can also be viewed at National Express West Midlands offices and our Travelcard and Information Centres and can be obtained by post or email from:
We have over 1600 buses in our fleet and many of them carry a name. These names are all daughters, granddaughters, mothers, grandmothers or aunties of our fabulous drivers.
National Express Buses are committed to providing the safest possible travelling environment for our passengers.
As part of the Safer Travel Partnership we work with Centro (the public transport authority), West Midlands Police, British Transport Police and other bus operators to reduce crime and anti social behaviour and provide reassurance to the travelling public using the transport network across the West Midlands.