All complaints, problems, suggestions and compliments are handled locally by our Customer Relations Officer based in Dundee
Please fill in the customer contact form below or write to us at:
44 - 48 East Dock Street
Dundee DD1 3JS
Tel: 08444 990 589
When emailing or writing to us please be sure to include your full name and contact details (address, email and daytime phone number) along with full details about your journey (date and time of journey, service number, travelling from/to etc).
Your feedback will be fully investigated and a reply will be sent to you. We aim to respond to you within 15 working days.
To register your details for a ticket deferral, please complete this form.