Adult bus passes & travelcards

Spend less, enjoy more…Why not get into the habit of leaving the car at home and commuting to work by bus? If you drive in to work and pay for parking, one of our travelcards could help you save around £3 per day on parking fees, as well as giving you more me time to do the things you enjoy. Our travelcards give you unlimited travel on all our buses, in your chosen area of the West Midlands and tram travel with the Metro add on. 

unlimited bus travel

West Midlands


unlimited travel on all our buses
across the West Midlands including
Birmingham, Black Country & Coventry

the cheapest bus travel

from under £2 per day

apply

by monthly Direct Debit at £56.50

1 week

£17

mTicket

£17.50

buy

4 weeks

£60.50

mTicket

£62.50

buy

13 weeks

£187.50

buy

52 weeks

£678

buy

We do have other passes available including; early weekday traveloff peak only, ocassional travel or use of other bus operators

Black Country


unlimited travel on all our buses in
the Black Country area 


Black Country zone map

the cheapest bus travel

from under £1.70 per day

apply

by monthly Direct Debit at £49.50

1 week

£15.30

mTicket

£15.70

buy

4 weeks

£53

mTicket

£54.50

buy

13 weeks

£163.50

buy

52 weeks

£594

buy

We do have other passes available including; early weekday traveloff peak only, ocassional travel or use of other bus operators

West Midlands
+ Metro tram 


unlimited travel on all our buses
across the West Midlands including
Birmingham, Black Country & Coventry
and the Midland Metro tram 


 

the cheapest bus & tram travel

from under £2.50 per day

apply

by monthly Direct Debit at £74.35

1 week

£24.20

mTicket

£25

buy

4 weeks

£83.75

mTicket

£86.80

buy

13 weeks

£257.50

buy

52 weeks

£892.20

buy

We do have other passes available including; early weekday traveloff peak only, ocassional travel or use of other bus operators

early weekday travel

West Midlands

unlimited travel on all our buses
between 4am - 9.29am Monday to Friday
across the West Midlands including
Birmingham, Black Country & Coventry


excludes Bank Holidays

the cheapest early weekday bus travel

from under £1 per day

apply

by monthly Direct Debit at £28.25

4 weeks

£31.25

buy

52 weeks

£339

buy

West Midlands
+ Metro tram

unlimited travel on all our buses
between 4am - 9.29am Monday to Friday
across the West Midlands including
Birmingham, Black Country & Coventry
and the Midland Metro tram


excludes Bank Holidays

the cheapest early weekday bus & tram travel

from under £1.30 per day

apply

by monthly Direct Debit at £37.15

4 weeks

£43.50

buy

52 weeks

£445.60

buy

off peak travel

West Midlands

unlimited travel on all our buses
from 9.30am - 3.29pm and after 6pm
Monday to Friday, all day Saturday &
Sunday across the West Midlands
including Birmingham, Black Country
& Coventry

1 week

£13.50

buy

2 weeks

£24

buy

West Midlands
+Metro tram

unlimited travel on all our buses
from 9.30am - 3.29pm and after 6pm
Monday to Friday, all day Saturday &
Sunday across the West Midlands
including Birmingham, Black Country
& Coventry and the Midland Metro tram

1 week

£15.50

buy

2 weeks

£25.50

buy

occasional travel

West Midlands
e-daysaver

unlimited travel on all our buses
across the West Midlands including
Birmingham, Black Country & Coventry

 

5 days

£19

buy

10 days

£38

buy

15 days

£57

buy

travel on other bus operators

Regional n-bus

unlimited travel on all operators buses
across the West Midlands including
Birmingham, Black Country & Coventry

 

1 week

£19

buy

4 weeks

£68

buy

52 weeks

£735

buy

Black Country
n-bus

unlimited travel on all operators buses
across the Black Country area

 

Black Country zone map
 

1 week

£17

buy

4 weeks

£59

buy

52 weeks

£645

buy

Regional +
Metro tram n-bus

unlimited travel on all operators buses
across the West Midlands including
Birmingham, Black Country & Coventry
and the Midland Metro tram

 

1 week

£27.50

buy

4 weeks

£94.50

buy

52 weeks

£970

buy

journey planner

Getting from A to B by bus is easier than you may think, with a range of tools to help you on your travels, commuting by bus has never been easier. You can use the journey planner below to find out which bus service you need to get you to your destination, as well as find out information on which bus stops to use, timetables and journey times. Plan your journey using National Express West Midlands buses, here

If you've got a smartphone you can even find out when your next bus is due with our handy app for Android and iphone

FAQ's - adult bus passes & travelcards

Direct Debit Payments

What is the next step once I have applied?

You will be given the opportunity to pay for your first ticket by credit / debit card so you benefit from our services within 5 days of receiving your application.

Your direct debit application will take approximately 10-15 days to process. You will receive a welcome letter confirming your details and payments timescales. Your next ticket will arrive 5 working days before the expiry of the first ticket and payment will be collected from the bank account details supplied.

Is my application accepted automatically?

A Credit Reference Agency will be asked to confirm the name, address and credit status of the person paying the Direct Debit.

When will the money be taken from my account?

The first direct debit payment from your account will be taken on the initial start day of your ticket, for instance if you selected a start date of 1st August 2013 (you will pay for this ticket by credit / debit card) your direct debit will be collected on 1st September 2013 for the subsequent ticket. This calendar date will then be the date your debit payment is made for every month that you are a member of the scheme. If this falls on a bank holiday, your payment will be taken the next working day.

Can West Midlands Travel Ltd change the amount they take out of my account?

We will only collect the authorised amount. If the amount changes, we will notify you in writing at least 10 working days in advance.

What if my ticket does not arrive in time?

If your ticket has not arrived 5 days before your current ticket expires, please contact the Direct Debit Team on 0121 254 6322 or email us at buspass@nationalexpress.com. WMT Ltd will not refund travel tickets that have been purchased as a result of tickets not arriving due to a delay in the postal service.

I already have a photocard do I still need to send in a photograph with my application?

Yes. All photographs are scanned into our system, so that if you ever lose your ID card we can send out a replacement, subject to an administration fee. You will need to either upload or send a passport sized photograph with every new application.

Can I change my ticket subscription?

Yes. One month's notice is required to make any changes to your ticket

What if I lose my ticket or it is stolen?

You can contact the Direct Debit team on 0121 254 6322 and order a replacement ticket and / or photocard. A replacement fee of £6 for each section will be required for payment by credit / debit card.

Refunds will not be given for any additional tickets purchased.

What if I forget my ticket?

It is your responsibility to have a valid ticket with you for any journey you make. Unfortunately refunds will not be given for any tickets purchased under these circumstances.

Can I cancel my Direct Debit?

Yes. You must give at least one month's notice. You will be able to email us at buspass@nationalexpress.com

Buying your bus pass online 

How do I pay?

Payment can be made using most major credit and debit cards, including Visa, Electron, Visa Debit, Mastercard, and Maestro. Unfortunately we do not accept American Express.

Payment will be processed by our payment service provider Sage who operate a secure online payment service. You may be asked for your 3D secure details if your card issuer has already asked you to assign them.

How long will it take to buy the ticket?

Buying a ticket online is simple, once you have registered your account details, all subsequent purchases are straight forward taking no more than a few minutes to complete. If you are a student we require course details. Have your credit / debit card ready and a passport style photograph to upload. You can elect to send it to us by post. Please note that this may delay the fulfilment of your order.

How do I search for my ticket?

If you are unsure which product is the right one for you, use our filters to refine the list. 'REGIONAL' cards are for all our Midlands services, or if you don't need to travel throughout the region you can choose more localised products by selecting the filter required.

Once you have selected your age group and region, you will be presented with a list of the tickets available in your chosen location. Check the INFO box to view details of the tickets area of validity and any restrictions that may apply.

How much will the ticket cost?

Please see 'All Tickets & Prices' section on the website to find a full list of products and prices we offer and the best way to buy them.

What information will I need to provide?

You will be asked for the following information and it is important that this is provided in full.

  • Full Name
  • Full Address
  • Telephone Number
  • Email Address
  • Credit / Debit Card Information
  • Date of birth (for security reasons)
  • Colour Passport sized photograph that can be uploaded or posted to us for production of your photocard.
  • Students will be asked a few simple questions about their school/college or university and course details.

How do I know my payment has been successful?

You will be presented with a confirmation once your payment has successfully processed. You can print a copy of this for your records. Also, please check your email address you supplied at time of registration for your payment confirmation email. Once you have received this then your transaction was successful.

Is the information I supply secure?

Yes - National Express West Midlands adopt strict controls over security of all its websites. Our sites are regularly checked by security experts to ensure that they are updated for all aspects of internet security.

How do I get my photoID?

We will supply you with a photocard, free of charge. To make this process simple we have the facility for you to upload your jpg image at the time of purchase. If you cannot do this you have the option of sending the photograph to us. We will capture your photograph on your ID card. This photocard will then become your membership card so you can enjoy buying online tickets without worrying about photocards again.

Young Persons who hold a (n) 16-18 photocard issued by Centro need only supply their photoID card number (conditions apply) during the buying process.

How will I receive my ticket?

We will post your ticket to the address provided using Royal Mail, first class post - from time to time we may send post first class recorded signed for delivery.

I have purchased a ticket and my details have changed, what should I do?

Log in to My Account and here you can update your details. For security reasons for some changes you will need to contact us at buspass@nationalexpress.com. We are introducing new features to the My Account facility soon - please check from time to time.

Terms and conditions apply. 

how you save

Have you ever thought about how the costs of fuel, parking, and wear and tear mount up over the year when you commute to work by car?
Try our calculator below to see if you can save by taking the bus to work.

See how much you could save

But don't forget, we haven't included the standing costs of owning a car such as purchase or lease costs, insurance and road tax - these are typically hundreds of pounds per year, so you could still save if you give up your car!

How do we calculate these figures?  Click here to make your saving

Save around £6.40 per day on parking with a West Midlands monthly Direct Debit Travelcard

We’ve looked at the cost of parking in Birmingham city centre (below) and found that on average it costs £6.40 for a day’s parking. That works out at £32 for a five day week, £19.40 more than our West Midlands direct debit bus pass which comes in under £2 per day.

How our savings calculator works

Parking is one thing, but there’s also the cost of both fuel and wear and tear of the drive to work itself. Our calculator works out the cost of the commute based on some typical motoring costs.

We work out the cost of fuel assuming £1.12/litre (source: AA quoted averages, July 2016), and 28.225 mpg average urban fuel economy (source: www.fuel-economy.co.uk). This works out at 18p/mile for the cost of fuel.

We also allow for wear and tear on the car as follows. 1.57p/mile for tyres, 2.07p/mile for service labour costs, and 2.39p/mile for replacement parts (source: AA running cost tables for a petrol car worth £13,000-18,000 when new).

You’ve told us how far it is to work and how often you travel per week, and what you pay in parking. That’s enough to work out the cost per week of your commute. We assume you work 47 weeks per year to derive an annual cost of your commute by car, and compare this to the £678 cost of our annual direct debit bus pass.

And remember, you’d save even more if you gave up your car altogether and avoided the purchase / depreciation costs or lease charges, and the road tax and insurance…