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The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer or ticket queries. For assistance please refer to our Customer Contact page.
Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
Our news updates
From our latest headlines to articles from times gone by, this is your stop when it comes to all the National Express West Midlands news.
National Express West Midlands helps families explore for less this summer
National Express West Midlands is helping families enjoy local events and attractions for less this summer, with a new Family Summer Special bus ticket.
Published: 7th July 2025
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Edgbaston Stadium announces sustainability focused Go Green Game to cut matchday carbon emissions
Edgbaston has partnered with National Express West Midlands and Transport for West Midlands to encourage the use of sustainable transport options for the game.
Published: 4th July 2025
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National Express West Midlands offers free bus travel for military personnel on Armed Forces Day
National Express West Midlands is offering free bus travel to serving military personnel, veterans and cadets on Armed Forces Day on Saturday, 28 June 2025.
Published: 25th June 2025
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National Express West Midlands appoints Antony Goozee as Managing Director
National Express West Midlands has appointed Antony Goozee as its new Managing Director.
Published: 23rd June 2025
Read moreFare changes from 15th June 2025
Fare changes from 15th June 2025
Published: 30th May 2025
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Catch the cricket this summer
Shuttle bus service from the city centre to Edgbaston stadium
Published: 12th May 2025
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Bus Franchising in the West Midlands
The Mayor of the West Midlands has confirmed today that bus services across the region will move to a franchised model.
Published: 9th May 2025
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National Express West Midlands marks major milestone with 329 zero emission electric buses on the road
West Midlands residents can now enjoy smoother, quieter and greener bus journeys thanks to a new fleet of zero emission buses now in service across the region.
Published: 16th April 2025
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National Express West Midlands and Birmingham Airport celebrate bus milestone
National Express West Midlands is celebrating after welcoming its 100,000th customer onboard its 97A bus service, just nine months after extending the route to Birmingham Airport.
Published: 10th April 2025
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National Express West Midlands joins Brum’s Bulls in the City herd
National Express West Midlands has announced that it is joining the Bulls in the City herd as part of a huge charity art project coming to Birmingham city centre this summer.
Published: 19th March 2025
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National Express West Midlands confirms single fares from 5th January 2025
National Express West Midlands has confirmed that the cost of adult single tickets will be £2.90 from Sunday 5th January 2025, with all of its other tickets and passes remaining the same.
Published: 13th December 2024
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Single fare change from Sunday 5th January 2025
From Sunday 5th January National Express West Midlands adult single bus fare will be £2.90, which is cheaper than the Government's £3 single fare cap scheme.
Published: 13th December 2024
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