News
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For all media enquiries and filming opportunities please contact the press office nxbuspress@nationalexpress.com.
The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays).
The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays).
The press office does not handle customer feedback or complaints. Your quickest route to contacting us can be found on our contact us page.
Please note, there is a separate communications team for National Express Coach and Mobico Group financial and corporate media enquiries.
Please note, there is a separate communications team for National Express Coach and Mobico Group financial and corporate media enquiries.
Our news updates
From our latest headlines to articles from times gone by, this is your stop when it comes to all the National Express Bus news.
National Express West Midlands and Birmingham Airport celebrate bus milestone
National Express West Midlands is celebrating after welcoming its 100,000th customer onboard its 97A bus service, just nine months after extending the route to Birmingham Airport.
Published: 10th April 2025
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National Express West Midlands joins Brum’s Bulls in the City herd
National Express West Midlands has announced that it is joining the Bulls in the City herd as part of a huge charity art project coming to Birmingham city centre this summer.
Published: 19th March 2025
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Student IDs hit the road: National Express West Midlands now accepts Yoti’s digital Student IDs
Students can download the free Student ID and present this as proof of student status when travelling on National Express buses in the West Midlands.
Published: 2nd December 2024
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National Express West Midlands launches trial to improve bus driver inclusivity
National Express West Midlands has launched a new seating trial aimed at improving bus driver comfort, safety and inclusivity.
Published: 11th November 2024
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Birmingham City Football Club and National Express West Midlands team up to provide free match day shuttle bus travel
Birmingham City Football Club has teamed up with National Express West Midlands to offer free match day travel on dedicated shuttle buses between Birmingham city centre and the Club's stadium, St. Andrew's @ Knighthead Park.
Published: 23rd September 2024
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Intermodal journeys made more accessible in the West Midlands
Moonbility, a London-based MobilityTech startup, has partnered with National Express West Midlands to develop and trial a new computer-vision-based technology – WheelsOnboard.
Published: 10th August 2024
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National Express West Midlands achieves continued safety success with five star grading from British Safety Council
We're celebrating continued recognition for our relentless commitment to safety after receiving our eighth Five Star Occupational Health and Safety rating from the British Safety Council.
Published: 23rd July 2024
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National Express West Midlands apprentices win at national competition
Two of our engineering apprentices have won three awards at the recent IRTE Skills Challenge, where over 60 qualified and apprentice bus and coach engineers from across the UK competed against each other.
Published: 18th July 2024
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Citymapper app users can now plan trips and purchase bus tickets for National Express West Midlands buses, powered by Masabi
Citymapper today announced the launch of its first-ever mobile ticketing integration, making National Express West Midlands (NXWM) bus ticket purchases available within the Citymapper app, through an integration with Masabi.
Published: 12th June 2024
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Transport Museum to celebrate 75 years of Birmingham’s 50 bus route
Transport Museum Wythall is celebrating the 75th anniversary of Birmingham’s iconic 50 bus service this Spring bank holiday weekend.
Published: 3rd May 2024
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National Express West Midlands passengers can now purchase bus tickets on the Uber app
National Express West Midlands has announced a first-of-its-kind partnership with the launch of its bus tickets within the Uber app, through an integration with Masabi’s Justride platform.
Published: 9th April 2024
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Tara and Dalton clock up 90 years of loyal service
Last week the team at Perry Barr bus garage gave a fond farewell to two colleagues who had between them clocked up an amazing 90 years of service “on the buses”.
Published: 16th January 2024
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