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The press office is available 9am to 5pm, Monday to Friday (excluding bank holidays). We are unable to assist with customer queries.
Please note, there is a separate communications team for Mobico Group financial and corporate media enquiries.
Our news updates
From our latest headlines to articles from times gone by, this is your stop when it comes to all the National Express West Midlands news.
Last bus promise included in new passenger charter
Transport for West Midlands (TfWM) and bus operators have made a commitment to deliver a minimum standard of service under the West Midlands Bus Passenger Charter.
Published: 11th January 2024
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National Express West Midlands welcomes arrest of arsonists
Bus operator National Express West Midlands has welcomed the arrest of a 20-year-old man and a 17-year-old boy who were detained in Solihull on Monday evening, on suspicion of arson.
Published: 11th January 2024
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National Express West Midlands extends £2 single fare cap until the end of 2024
Bus users in the West Midlands will be able to continue to enjoy discounted single bus fares after we confirmed our continued participation in the Government’s £2 single fare cap scheme until the end of 2024.
Published: 15th December 2023
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Free WiFi
We will be removing WiFi from all of our buses by the end of 2023.
Published: 15th December 2023
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National Express West Midlands and Zenobē scoop national Environmental Innovation award
National Express West Midlands and Zenobē have scooped a national award for environmental innovation by making cleaner, greener transport choices available in Coventry.
Published: 29th November 2023
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National Express West Midlands bus simulator scoops national award
National Express West Midlands’ virtual reality bus driving simulator technology has landed a Best Use of Technology award at a national award ceremony.
Published: 9th November 2023
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National Express West Midlands engineer from Wombourne wins national award
Matt Smith, Engineering Change Manager for bus operator National Express West Midlands, has been named Engineer of the Year at a national award ceremony.
Published: 9th November 2023
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National Express marks 10-years of supporting the Royal British Legion
We’re offering free, on the day travel across our bus services in the West Midlands and Coventry for poppy collectors and uniformed personnel to attend remembrance services on Armistice Day and Remembrance Sunday.
Published: 8th November 2023
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Suited for Success Hits the Road
Get on board the new bus bringing free employment services to West Midlands communities
Published: 25th October 2023
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Black History Month: Saluting our Sisters (Part 2)
This year’s Black History Month theme ‘Saluting our Sisters’ highlights the crucial role that black women play in shaping history, inspiring change and building communities. We caught up with some of our colleagues to talk about their own experiences…
Published: 23rd October 2023
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14-year-old bus enthusiast road tests future career
Meet Dan, an avid bus fan and future driver!
Published: 16th October 2023
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Black History Month: Saluting our Sisters (Part 1)
This year’s Black History Month theme ‘Saluting our Sisters’ highlights the crucial role that black women play in shaping history, inspiring change and building communities. We caught up with some of our colleagues to talk about their own experiences…
Published: 3rd October 2023
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