2020 Service Review

*UPDATE (18 March)*

Due to the Coronavirus situation: We have submitted a request to the Traffic Commissioner for a postponement of service changes originally scheduled to take effect from mid-April. In the long-term, once the present situation eases, we do still intend to introduce these changes eventually. We are not yet in a position to put a date on that, but updates will be provided in due course.

General Network Highlights

Changes from Monday 13 April 2020

  • Saturday timetables will have daytime frequencies reduced slightly, matching the reduction in patronage compared to weekdays.
  • Public Holiday timetables (with daytime frequencies reduced, but with most weekday morning journeys maintained) will be introduced for most services and will operate on the following public holidays:
    • May Day* (first Monday in May);
    • Victoria Day (last Monday in May);
    • Trades Holiday (last Monday in July);
    • Christmas Eve & Hogmanay (with certain evening journeys omitted);
    • Weekdays over the Christmas/New Year period; and
    • Easter Monday and the October public holiday (only when these two coincide with school holidays, otherwise, a full weekday service will operate)
  • Some early weekday morning journeys will be strategically retimed to arrive in the City Centre at more suitable times for workers, also making it easier to transfer between buses in the City Centre for onward travel to Ninewells Hospital.
  • Run-off journeys on services 5 | 9/10 | 22 | 28/29 (those which terminate in the City Centre in the evening) will be signified by a new numbering convention: a '9' will be added to the beginning of the main service number.
  • Check out the new network map here and see details for each service below.

*Note: for 2020, the May Day public holiday will be moved to Friday 8 May to coincide with commemorations of the 75th anniversary of VE Day (the end of WWII).

Services 1a/1b

City Centre - St Marys

  • Early weekday morning journeys (pre-7am) will be retimed to arrive in the City Centre at 0545, 0615 and 0645. These journeys will run as service 1a to maximise coverage in St Marys and Ardler. These journeys will also stop at Whitehall Street before terminating as usual at Courthouse Square. This measure will make it easier to transfer for onward travel to Ninewells Hospital on service 5 (which departs at 0548) and service 22 (which departs at 0625 and 0650).
  • Combined daytime frequency reduced to every 15 mins on Saturdays, matching the reduction in patronage compared to weekdays.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • Full timetables for these services will be published in due course.

Service 4

City Centre - Dryburgh

  • Re-routed via Coupar Angus Road (both directions) and Harefield Road (instead of Foggyley Gardens). Some intermediate running times will be adjusted. These measures are intended to save time and improve reliability. Check out the new route map here.
  • Service 4a will run directly into the City Centre via Lochee Road after the last journey up to Dryburgh.
  • The Saturday timetable will operate on public holidays and other non-school days. There will be no service on Boxing Day or 2 January.
  • Full timetables for this service will be published in due course.

Services 5 | 9/10

Ninewells Hospital - Barnhill (& Outer Circle)

  • Services 9/10 re-routed via Technology Park (instead of Gowriehill). This is to replace the withdrawal of service 17 (see below).
  • Services 9/10 re-routed to resume direct access to Sainsbury's.
  • More journeys (morning peak, afternoon peak and evenings) will be re-routed to serve the Tesco Call Centre on Baird Avenue.
  • The 'short run' journeys of services 9a/10a (those which terminate at either Barnhill or Ninewells Hospital) will be renumbered as service 5e. This measure is intended to highlight those journeys which do not run as full circulars around the city.
  • Outer Circle journeys (evenings and Sundays) will be renumbered as services 9/10 (instead of 9a/10a):
    • These journeys will be re-routed at Mill o' Mains. The full loop around Hebrides Drive will not run; buses will be accessible from the same stops as weekday daytime journeys.
    • These journeys will also no longer go into Dryburgh, due to low patronage; buses will be accessible instead from Liff Road.
  • Intermediate running times will be adjusted to improve reliability, particularly on services 9/10.
    • During the day, service 9 will have 2hr 18m to complete a full circle and service 10 will have 2hr 14m (with extra time for each in the peaks).
    • Services 9/10 will be given some short two-minute 'breather breaks' around the route to provide recover time. These will be at the City Centre, The Stack, Kirkton ASDA, Sainsbury's and Inchcape Place. Extra time will also be taken at Ninewells Hospital.
  • Early weekday morning journeys (pre-7am) will be retimed to arrive in:
    • Whitehall Street at 0545, 0603, 0610 and 0636
    • High Street at 0549, 0627 and 0644 (for other journeys from the West End, see services 17 | 36c)
  • Combined daytime frequency (between Ninewells Hospital and Barnhill) reduced to every 15 mins on Saturdays, matching the reduction in patronage compared to weekdays.
  • Run-off journeys will be signified by a new numbering convention: a '9' will be added to the beginning of the main service number, meaning service 905 will terminate in the City Centre. This measure is intended to highlight those journeys which do not run as full cross-city routes in the evening.
  • The principal timing point in Barnhill will be relocated from Kintail Place to Inchcape Place. This measure is intended to improve service operation, as there is a layby.
  • Schedule retimed for special timetables on Boxing Day and 2 January, taking route changes into account for Outer Circle services 9/10 and ensuring a more regular half-hourly headway between Ninewells Hospital and Barnhill.
  • Check out the new route map for services 9/10 here.
  • Full timetables for these services will be published in due course.

Services 15/17

Ninewells Hospital - City Centre - Whitfield

  • Re-routed in Whitfield so that both services run via Whitfield Drive, Longhaugh Road, Berwick Drive, Ballumbie Road, Drumgeith Road, Summerfield Avenue and terminate at The Crescent.
    • Since implementing the clockwise/anti-clockwise loop system around Whitfield in January 2019, around 20% of passengers have opted to take advantage of quicker journeys into town from from the Hawick Drive end of Whitfield.
    • Operationally, however, this system has proven challenging - particularly with the lack of layover at a terminus. Going back to a linear route (in/out the same way in both directions) will allow us to create layover at The Crescent. Having a common terminus at The Crescent will allow buses to interwork between services 15 and 17. These measures are intended to improve reliability.
    • We will ask Dundee City Council to create a spare stance on Lothian Crescent (facing westbound, just before Ballumbie Primary School) so that buses have a designated waiting place if the stop at The Crescent is already occupied.
    • It has been shown in the past 12 months that there is clear demand to/from The Crescent, which is why it will continue to be used as the terminus. Buses will therefore not be going back into Summerfield Avenue/Kirkconnell Terrace.
    • Buses will also not be going back into Peebles Drive.
  • Service 17 re-routed to run directly in/out of Ninewells Hospital (instead of running via Technology Park). This measure is intended to speed up journey times and improve reliability. Alternative access to the Technology Park will be provided by services 9/10 (see above).
  • Service 17 re-routed via Union Street (instead of Whitehall Street) and the principal westbound stop relocated to Nethergate stance N1. This measure is intended to improve reliability by reducing congestion in Whitehall Street. The eastbound route to/from the High Street will not change.
  • Intermediate running times will be adjusted to improve reliability.
    • During the day, service 15 will have 70 minutes to complete a round-trip and service 17 will have 2hr 10m (with extra time for each in the peaks).
  • Early weekday morning journeys (pre-7am) will be retimed to arrive in:
    • Nethergate at 0544, 0614 and 0644
    • High Street at 0606 and 0636 (for other journeys from the West End, see services 5 | 10 | 36c)
  • Combined daytime frequency (between City Centre and Whitfield) reduced to every 15 mins on Saturdays, matching the reduction in patronage compared to weekdays. Frequency between City Centre and Ninewells Hospital unchanged.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • Run-off journeys (those which terminate in the City Centre in the evening) will be signified by being renumbered as service 15.
  • A Sunday service will operate on Boxing Day and 2 January, bringing services 15/17 into line with other services in the network.
  • Check out the new route map for services 15/17 here.
  • Full timetables for these services will be published in due course.

Service 18

City Centre - Kirkton

  • Early weekday morning journeys (pre-7am) will be retimed to arrive in the City Centre at 0540, 0620 and 0645. These journeys will stop at Whitehall Street before terminating as usual at Courthouse Square. This measure will make it easier to transfer for onward travel to Ninewells Hospital on service 5 (which departs at 0548) and service 22 (which departs at 0625 and 0650).
  • Daytime frequency reduced to every 12 mins on Saturdays, matching the reduction in patronage compared to weekdays.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • The first journey on Saturday mornings will leave the City Centre and arrive in Kirkton five minutes earlier.
  • Nethergate (stance N1) replaces King Street as common timing point with services 32/33 in the evening.
  • Full timetables for this service will be published in due course.

Service 22

Ninewells Hospital - Craigowl

  • Service 22a re-routed to run around the Strathmartine loop clockwise (instead of anti-clockwise). This measure will mean those journeys reach Craigowl more quickly, and the bus stop at Strathmartine Hospital will be accessed from the correct side of Craigmill Road.
  • Timetable on Saturdays will be adjusted to improve reliability.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • Run-off journeys will be signified by a new numbering convention: a '9' will be added to the beginning of the main service number, meaning service 922 will terminate in the City Centre. This measure is intended to highlight those journeys which do not run as full cross-city routes in the evening.
  • Check out the new route map here.
  • Full timetables for this service will be published in due course.

Service 23

City Centre - Woodside Circular

  • There will be no changes to this service.

Services 28/29

Myrekirk/Ninewells Hospital - Douglas

  • Service 28 (eastbound) re-routed away from the terminus at Balgarthno Terrace. A new bus stop has been requested to prove an alternative boaring point near the junction of Charleston Street and Balgarthno Road. This measure is intended to improve safety, save time and improve reliability.
  • Some intermediate running times (between Myrekirk, Lochee and the City Centre) will be adjusted to improve reliability.
  • Early weekday morning journeys (pre-7am) will be retimed to arrive in:
    • Whitehall Street at 0521, 0545, 0555, 0629, 0645 and 0655
    • Albert Square at 0507, 0609 and 0637
  • The first weekday journey of service 29 from Douglas will be retimed to arrive at Ninewells Hospital at 0616, to better coincide with shifts beginning at 0630.
  • Combined daytime frequency (between Lochee and Douglas) reduced to every 10 mins on Saturdays, matching the reduction in patronage compared to weekdays.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • Run-off journeys will be signified by a new numbering convention: a '9' will be added to the beginning of the main service number, meaning services 928 and 929 will terminate in the City Centre. This measure is intended to highlight those journeys which do not run as full cross-city routes in the evening.
  • Check out the new route map here.
  • Full timetables for these services will be published in due course.

Services 32/33

City Centre - Fintry/Whitfield

  • First weekday morning journey of service 32 will be retimed to arrive in the City Centre at 0545. This measure will make it easier to transfer for onward travel to Ninewells Hospital on service 5 (which departs at 0548). Other journeys in the morning are already timed to connect with service 22.
  • Public holiday timetables (with Saturday frequency and most weekday morning journeys maintained) will operate on the dates listed above.
  • The King Street timing point will be removed (though the stop will still be served). Journeys will both begin and terminate at Crichton Street.
  • Nethergate (stance N1) replaces King Street as common timing point with services 32/33 in the evening.

Services 36/36c

Ninewells Hospital - City Centre - Claverhouse

  • Service 36c re-routed via Pitkerro Road (instead of Pitairlie Road and Kingsway East). This measure will make the journey to/from the City Centre quicker and more direct. The route of service 36 will not change.
  • Service 36c re-routed via Dickson Avenue and Glamis Road (instead of Tom MacDonald Avenue).
  • These journeys will continue to operate as normal on public holidays (except Boxing Day and 2 January).

Service 54

City Centre - Camperdown Park (Easter)

  • Service withdrawn.
 
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